Privacy Policy

Dalston Dining Group Ltd trading as The Good Front Room

Website thegoodfrontroom.co.uk

 

This privacy policy explains how we collect, use, store, and protect your personal data when you interact with The Good Front Room.

 

Who we are

Dalston Dining Group Ltd

Trading as The Good Front Room

Website thegoodfrontroom.co.uk

 

We are the data controller for the purposes of UK data protection law.

 

What data we collect

We may collect the following information about you:

 

• Name

• Email address

• Telephone number

• Booking details

• Payment related details processed securely by third party providers

• Marketing preferences

• Website usage data such as pages visited and time spent on the site

• IP address and device information

 

How we collect your data

We collect data when you:

 

• Make a booking

• Contact us via the website or email

• Sign up to marketing communications

• Interact with our website

 

How we use your data

We use your data to:

 

• Manage reservations and customer enquiries

• Provide our services

• Process payments and deposits

• Send booking confirmations and service messages

• Send marketing messages where you have consented

• Improve our website and customer experience

• Meet legal and regulatory obligations

 

Lawful basis for processing

We process your data under the following lawful bases:

 

• Performance of a contract

• Legal obligation

• Legitimate interests

• Consent where required for marketing

 

Marketing communications

You will only receive marketing communications if you have opted in.

You can unsubscribe at any time using the link in our emails or by contacting us directly.

 

Cookies

We use cookies to:

 

• Ensure the website functions correctly

• Analyse website traffic

• Improve site performance

 

You can manage or disable cookies through your browser settings.

 

Sharing your data

We may share your data with trusted third parties such as:

 

• Booking and reservation systems

• Payment processors

• Website hosting providers

• Email and marketing platforms

• Professional advisers where required by law

 

We only share what is necessary and ensure appropriate safeguards are in place.

 

Data retention

We keep your data only for as long as necessary:

 

• Booking and transaction records are kept for legal and accounting purposes

• Marketing data is kept until you withdraw consent

• Enquiry data is retained for a reasonable period to manage follow ups

 

Your rights

You have the right to:

 

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict processing

• Withdraw consent at any time

• Request data portability

• Lodge a complaint with the Information Commissioners Office

 

To exercise your rights, contact us using the details below.

 

Data security

We take reasonable steps to protect your data using technical and organisational measures to prevent loss, misuse, or unauthorised access.

 

Third party links

Our website may contain links to third party websites.

We are not responsible for their privacy practices.

 

Contact us

If you have any questions about this policy or how we handle your data, contact us at:

 

Email hello at thegoodfrontroom.co.uk

 

Policy updates

We may update this policy from time to time.

The latest version will always be available on our website.